Banisatya WealthStep 1 — Tell us
Raise any complaint directly with our Grievance Redressal contact: Mr. Subhadip Ghosh, phone +91 94330 87080, email info@banisatya.com. We aim to acknowledge within 48 hours and resolve as quickly as the matter allows.
Step 2 — Escalate to the regulator
- Insurance complaints: escalate via IRDAI's Bima Bharosa portal (formerly IGMS).
- Investment/mutual fund complaints: escalate via SEBI SCORES.
Step 3 — Insurance Ombudsman
For insurance disputes unresolved through the above, the Insurance Ombudsman is the final escalation tier. The Kolkata Ombudsman office serves West Bengal.